Shipping policy

Deliveries will be made to the address indicated by the Client in the order form.
Deliveries are entrusted to a courier. The Supplier insures the products against theft and accidental damage from the moment of delivery to the courier until the moment they arrive at their destination.
The risk of loss or damage to the goods entrusted to the courier for shipment remains with the. 

Supplier until the Buyer or a third party designated by the Buyer comes into physical possession of the goods.
In case of non-delivery due to the absence of the recipient, the courier will attempt delivery two more times before sending the goods back to the depot.
Therefore, at the time of delivery of the products to the Client by the courier in charge of their transport, the Client must check, in the presence of the courier, that:
a) the quantity and type of products ordered corresponds to what is indicated in the transport documentation;
b) the packaging used for transport is intact, not damaged or otherwise altered, even in the case of the outer packaging materials.
c) the quantity and type of products delivered corresponds to what was ordered.
Should the packaging shows obvious signs of tampering or alteration, the Client must notify the supplier by e-mail to the address info@albola.it within the next 24 hours.
Shipments are made by express courier within 5 working days (Saturdays, Sundays and holidays excluded) following acceptance of the order by Albola, except for any delays due to force majeure.
The products purchased are then delivered within 24/48 working hours starting from delivery to the courier (for some difficult-to-reach areas, delivery is undertaken within 72 hours). Delivery is undertaken from Monday to Friday. ALBOLA uses couriers for delivery, but in any case, for any delays in the delivery of the goods by the carrier, the responsibility of ALBOLA is excluded.


The delivery time of the goods indicated above is merely indicative and the Client accepts that the maximum term established for delivery is fifteen days from the date of receipt of the order. If the Seller does not fulfil the obligation to deliver the goods within fifteen days, the Client should invite the Seller to make the delivery within an additional period appropriate to the circumstances. If the additional term also expires without the goods having been delivered, the Client is entitled to terminate the contract. The Client is charged with the burden of granting additional time to the
Seller, except in the cases expressly provided for by current legislation. The Seller may, at its discretion, decide to make several partial deliveries. However, in this case, the Client will not be charged with any additional cost compared to that provided for a single delivery.